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Faulty Product Claims - Your Rights as a Consumer

When you purchase a product, you expect it to be safe and reliable. If you’ve been injured due to a faulty product, it’s essential to know that you have the right to seek compensation. At Claim Central, we’re here to help you navigate the claims process with ease.

Find out if you have a claim

Key Points to Remember About Faulty Product Claims:

  • You can claim if a defective product caused your injury
  • Claims can be made on a No Win, No Fee basis.
  • You are protected under the Consumer Protection Act 1987.
  • Generally, you have three years from the date of your injury to file a claim.

What is a Faulty Product Claim?

A faulty product claim is a personal injury claim you can make if you are injured by a product that does not meet safety standards. The UK has strict regulations to ensure consumer safety, and if a product is found to be defective after purchase, it may result in serious injuries. Our team at Claim Central is dedicated to helping you make a no win, no fee claim for your injuries.

Why Do Faulty Product Claims Occur?

Faulty product claims can arise for several reasons, including:

Poor Product Design

Poor Product Design

Flaws in the design that lead to safety issues.

Insufficient Testing

Insufficient Testing

Rushing products to market without adequate testing can overlook potential risks.

Inadequate Warnings

Inadequate Warnings

Failing to provide clear instructions or warnings can lead to improper use and subsequent injuries.

If you’ve suffered an injury due to a faulty product, we’re here to assist you.

Examples of Faulty Product Injuries

Faulty products can lead to various injuries, including:

Electrocution

Defective machinery or tools causing electric shocks.

Burns

Overheating chargers or appliances leading to fires and burns.

Medical Side Effects

Drugs that haven’t been thoroughly tested causing harmful reactions.

Surgical Errors

Faulty medical equipment resulting in serious complications.

Traffic Accidents

Defective car parts leading to severe road traffic incidents.

No matter the severity of your injury, our expert solicitors are ready to help you secure the compensation you deserve.

Legal Framework for Faulty Products

In the UK, the Consumer Protection Act 1987 allows consumers to hold manufacturers accountable for injuries caused by faulty products. This law, alongside the Consumer Rights Act 2015, ensures that products must be of satisfactory quality and fit for purpose.

How Much Can I Claim for a Faulty Product Injury?

Compensation amounts vary based on the specifics of your case, including the severity of your injury and financial losses incurred, such as lost wages. For example, burn injury claims can range from less than £1,000 to over £165,000, depending on the extent of the injury. Our team will work tirelessly to secure the largest settlement possible for you.

How to Make a Faulty Product Claim

Contact Claim Central

Reach out to us as soon as possible to initiate your claim.

Gather Evidence

Keep the faulty product and document the incident with:

  • Photographs or CCTV footage
  • Witness statements
  • Medical records
  • Receipts for medical treatments

    •

    Report the Product

    Notify the retailer or manufacturer about the defect.

    Once we have all the necessary evidence, we will send a letter of claim to the manufacturer’s insurer and seek the compensation you deserve.

    Time Limits for Claims

    You generally have Three Years from the date of your injury to make a claim. If the product is recalled, this timeframe may be extended. It’s best to initiate your claim as soon as possible to ensure the best chance of success.

    Unlimited Legal Support

    At Claim Central, we offer unlimited legal support to help you understand your rights and options. Our consultations are free and without obligation, ensuring you have all the information you need to make informed decisions.

    FAQ's

    Answers to Your Common Questions

    Strict liability means that a manufacturer or seller can be held responsible for injuries caused by a defective product, regardless of whether they were negligent. This means you don’t have to prove fault, only that the product was defective and caused your injury.

    Generally, if your injury was primarily caused by a faulty product, you may still have a claim, even if you were partially at fault. However, your compensation might be reduced based on the degree of your fault. It’s best to consult with our team for a detailed assessment of your case.

    Typically, the manufacturer of the product is responsible for any defects. However, retailers can also be held liable if they sold a defective product. In some cases, other parties in the supply chain may share responsibility as well.

    If you have questions or need assistance, our knowledgeable team is here to help.

    Why Choose Claim Central?

    With decades of experience and a proven track record in product liability cases, our expert team is committed to securing the compensation you deserve. We work on a No Win, No Fee basis, meaning you don’t pay unless we win your case.

    Disclaimer

    Claim Central operates under the trading name of Your Law 4U Limited, regulated by the Financial Conduct Authority for claims management activities (FCA license number 833158). Your Law 4U Limited is incorporated in England and Wales (Company Registration Number 07448143) and has its registered office at 34 Brooke Avenue, Hipperholme, Halifax, West Yorkshire, UK, HX3 8FT.
    The No Win No Fee Success Fee is determined by the expert panel member we refer you to and is payable directly to them. Our panel includes several law firms, which are listed in our Terms & Conditions. The No Win No Fee typically ranges from 25% plus VAT. Fees will always be agreed upon with your solicitors’ firm in advance.

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